• Full time
  • Strategy
  • On-Site at our Toronto office

We’re looking for a CRO specialist to join our team.

We deliver high-touch services and customized experiences to our clients. For this role, this means collaborating with the clients, strategy, design and developers and user experience teams to improve conversion rates and create the most pleasant experience for the engaged users that urge them to use your product or service as much as possible.

To help understand our approach to clients with existing products, please visit our UX Problem Solver. Share it with your current or previous employers or clients.

The perfect CRO specialist will have a keen understanding of design, development, and management of digital testing. They know how to properly conduct test results and translate them into a business that drives decision making.

You’ll have a desk at our west end Toronto studio, primarily working with Matt Rintoul, and on occasion Lee Dale, who both have over 15 years experience leading digital product initiatives. Lastly, due to the versatility of our business, they don’t mind working with a myriad of brands and businesses on a daily basis.

Job Qualifications

  • 3-5 years of experience
  • Fluent in English (written and oral)
  • Confident in tracking and interpreting SEO
  • Experience in technical frameworks that drive testing experiences (CSS, HTML)
  • Experience with Google Analytics
  • Confident in running A/B multivariate tests
  • Strong project management skills

Skills

  • Digital
  • Effective Presentation/Communication
  • Engagement Strategies
  • Google Analytics
  • HTML
  • Problem solving
  • Project Management
  • SEO Optimization
  • Visual Details

Responsibilities

The CRO specialist will lead our CRO program and create an analytical process that is client friendly and performs exceptionally well. You will stress the importance of conversion rate optimization to all clients.

You are expected to research and analyze data, from analytics to user behaviour and market research, then come up with a strategy to improve the target performance outcome of our clients. You will manage the day-to-day actions of all conversion optimization efforts for our clients.

You will be responsible for inputting your suggestions for page layouts and designs, product descriptions, calls-to-action, and more, for our clients’ products and or services. You will also hold presentations for executive level audiences and client marketing teams. The ability to work in a fast-pace environment and think outside of the box are a must.

Working at Say Yeah!

Say Yeah is a friendly, inclusive, predominantly open office brick and beam environment on the second floor of a walkup. Each staff member has ample desk space, Aeron chairs, and spacious Apple monitors.

We work on Macs, communicate with Slack, keep track of responsibilities with Asana, and keep our work at hand with Evernote and Dropbox.

We have a 150Mbit internet connected and VOIP phones.

We have 5 breakout areas in the office for collaboration and meetings, including a private office and two standing tables to spread out project planning docs and deliverables, a living room styled meeting area with the comfiest couch in the world and a gorgeous 55″ Panasonic plasma, and a relaxation space with fuzzy rocking chair and giant beanbag.

Our fridge is stocked with beverages and our complete kitchen means you can be as healthy as you’d like whenever we aren’t ordering UberEats in. We’re also a quick walk away from all Parkdale has to offer for coffee, restaurants, groceries, and post-work get togethers.

We’re professional in our work, but light-hearted in the office.