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7 tips for writing effective alt text

1. If you’re including words that matter, make sure they’re text, not part of an image.
2. If images matter, make sure they have alt text.
3. Caption your videos (and describe key visuals that aren’t obvious from the dialogue).
4. Keep it short. Describe what’s essential—not every detail. What would someone need to know if they couldn’t see it?
5. Don’t say “image of.” Screen readers already know it’s an image.
6. If an image is decorative and adds no value? Leave the alt text empty. (Yes, that’s okay, not everything needs a description.)
7. Focus on purpose, not aesthetics. Alt text should sound natural, clear, and human.

Examples of bad vs. good alt text

Example: Diagram of a workflow

• Bad: “Image of a flowchart with boxes and arrows.”
• Good: “A workflow showing the three steps for submitting an expense report, including: 1. Upload receipts. 2. Submit spreadsheet with totals. 3. Update quarterly budget.”

Example: Photo of people collaborating

• Bad: “Group of four people sitting at a table smiling.”
• Good: “Team members collaborating during a project planning session.”

Example: A chart showing a sales increase

• Bad: “Bar chart with blue and green bars representing quarterly growth.”
• Good: “Our Q1 and Q2 sales comparative chart shows Q1 sales at $1,000,000 and Q2 sales at $1,200,000 for a sales increase of 20% from Q1 to Q2.”

Bottom line

If an image helps your learners understand something, be sure to describe what they need to know from that image clearly, simply, and with any specific detail needed to have a full understanding.

Don’t forget videos…

If anything is show in a video that isn’t read aloud, learners may be missing out on that information or context. Just as with alt tags, if you’re showing something important, be sure to describe it.

For a video, this means having the narrator or speaker read out any important information that’s on screen, which then ensures it’s in captions and transcripts for easy readability.

Follow these tips and other accessibility best practices to help every learner engage with your course content.

The post A guide for writing effective alt text for learning content appeared first on Say Yeah!.

Compensation: CA$38,400/yr – CA$60,000/yr

The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth. You will be responsible for generating exciting and compelling stories on both digital and print sources of media.

The goal of your role is to assist in defining and writing content, including online courses and related media, articles, and marketing copy/scripts to promote Say Yeah’s educational and accessibility-focused content and courses to learners and professionals. You’ll take time and care to research our users and the education and course development space to write engaging copy that compels our audience and learners.

Beneficial experience

• Marketing writing, including understanding writing for audience and tone of voice
• UX copywriting, including helping guide people through online interfaces
• Online course writing and knowledge of instructional design
• Multimedia scripting for informative or engaging video content

We don’t expect any one candidate to have strengths in all of these areas.

Responsibilities

• Create new content to assist marketing campaigns
• Work closely with marketing team members
• Optimize content using SEO best practices

Qualifications

• Bachelor’s degree in Marketing or relevant work experience
• Experience in full life cycle project management
• Proficiency in major digital and print platforms

The details

What you’ll be doing

• Aid in developing online courses and related marketing content pieces.
• Collaborating with our product team to fully understand our products and their offerings to deliver great marketing copy about each product and to help walk people through the product interfaces.
• Researching our potential customers and understanding their needs to determine the best way to communicate with them.
• Executing any content updates as we continue to grow our products and our offerings!

What you bring to the table

• Content writing or marketing copy experience.
• You’re a great writer with an eye for detail, style, and engaging copy.
• Ability to work autonomously and collaboratively.
• Knowledge of education or accessibility is considered an asset.
• To meet current grant requirements: you have graduated within the last 2 years.

We welcome applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), aboriginal (Indigenous) persons, and persons of any gender identity and sexual orientation. We are committed to a positive, supportive, and inclusive culture and workplace environment.

We offer accommodation for applicants with disabilities in our recruitment processes. Please advise if you require accommodation throughout the recruiting process.

Interested in joining our team to create inclusive educational courses and services?

Apply now with a resume and read the full job description at the link below.

Apply now on Linkedin

The post We’re hiring a Content Writer appeared first on Say Yeah!.

Intent is essential in establishing a connection to explain and persuade towards an exchange between your organization and a consumer, whether on your homepage, an advertising marketing page, or elsewhere on your site.

When we look at a blog and the articles you’re publishing, or other long-form pages or cornerstone content, intent plays into how visitors will react to your CTAs, and how you can best support that person in taking their next step towards making a purchase decision.

One of the challenges businesses faces when investing in publishing longer, information-focused articles or pages on their site is falling into the trap of thinking like a publisher.

A publisher’s job is to grow time on site by offering more engaging content and promoting the consumption of that content, typically encouraging readers to click on an ad or buy a subscription. As a business, your blog is a tool to drive transactions that support your products and services, not your content, and not 3rd-party advertisers.

Learn the best practices that shift a business blog from being content-focused to conversion-focused with this 8 step guide.

In this guide, we highlight ways you can adapt your blog posts and long-form articles to enable those transactions that draw you closer to customers across all stages of their purchase journey. We’ll achieve this by walking through a series of best practices that helped shift one of our customers from a content-focused blog to a service-focused blog, increasing their service engagement, mailing list growth, and deal flow.

Here’s a look at the overall wireframe of a standard article on our client’s blog

The structure of the blog post was designed to facilitate action by consumers.

As a service provider first (not a news publication), it was critical to guide behaviour toward service transactions. As you scroll the page, various paths to services are highlighted through different calls-to-action (CTAs), with no visible promotional marketing content or other article links until the reader has seen all the service options available.

Let’s examine a version of this wireframe that isolates and highlights the CTAs so you can see how they work together as a user scrolls down the page.

From the top of the page down to the links in the footer, we can map the page by intent.

Let’s review the methodology and detail behind each of the CTAs corresponding to the numbers from the wireframe so you can map your pages by consumer intent.

1. 

   The above-the-fold second column to the right of the article is there for visitors who are ready to buy now. The subtle but consistently placed primary CTA allows people who are there to read to focus on the content. Those prepared to shop can also get started, whether it’s their first visit to the site or they’ve been clicking through a series of articles.

2. For users focused on the content, an inline CTA contextualized to the content leads them into the purchase funnel (rather than related content or articles, which move people sideways across the purchase funnel instead of further toward a sale). Remember, you’re a business first; as a primary and secondary objective, help your visitor take the next step, not get lost in more content. Placing other contextualized service links throughout the content encourages people to take their next step towards a purchase as you build trust with the content. Suppose the user continues to be focused on the content. In that case, they can scroll down and read through while secondary CTAs designed to support people with different levels of purchase intent follow along the side:
3. 

   Not ready to buy today? We can share a reminder when it’s time to renew so you can get the best rate.

4. 

   Did you arrive through a search engine to read our great content? You don’t know much about us? Here are all the services we offer to assist with your needs.

5. As the user reaches the end of the article, there’s a prominent CTA widget to entice into the purchase funnel, paired with a renewal reminder link if they’re not ready to shop today. This structure has the added benefit of working great on smartphones, where the second column on the right may be hidden or unavailable. This combined end-of-article get quotes CTA and renewal reminder is another view of the content higher in the side column. It’s not too close to being repetitive and doesn’t take away from the content. Still, it’s there, so these critical CTAs don’t get lost on a smartphone while supporting everyone in taking the next step towards a business goal as they finish reading the article.
6. 

   From there, we get to our third level of intent: someone hesitant to shop immediately or share their details for a renewal reminder but has connected with the content. Did you enjoy this article? Sign up for our newsletter.

7. Not ready to commit to providing any personal information? Here are some other articles you may enjoy. We’ll ensure to use a similar conversion-oriented wireframe structure on each of those as we build trust with you through our premium content.
8. Lastly, we have a rich footer highlighting services and key links that help illustrate the organization’s capabilities, give everyone a jumping-off point to other aspects of the site, and support SEO initiatives by sharing key content categories and cross-linking on every page. In this case, we also highlight contact information and encourage connecting with the organization by phone, email, or social channels. To the user, the company is a customer-first organization ready to help! Another step toward building trust as the consumer weighs their purchase options.

This progressive, methodical, and courteous approach to providing access to services and information supports users at different stages of their purchase journey.

The journey begins with their arrival on the website from a search engine. It extends to the delightful reading experience in your articles, fast and free quote delivery and seamless purchase process. Ensuring to cover all these levels of consumer intent with your wireframes is a sure way to build towards increased conversions and business success.

Our customer’s results

The improved clarity and accessibility of services, content, and actionable next steps improved deal flow across many articles that were well-ranking on search engines but saw limited service engagement.

A before and after comparison

For this customer, the ongoing investment in content began to drive several improved business outcomes. The mailing list grew, the organic search continued to be a key driver of site traffic, site visitors began engaging with various helpful services that were previously siloed away from the content-focused blog pages, and time-on-site shifted from reading to taking action towards business goals.

In part, these improvements helped bolster Kanetix.ca ahead of their 2018 acquisition by the Ontario Teachers’ Pension Plan.

The post Designing business blogs around consumer intent, a step-by-step guide appeared first on Say Yeah!.