Say Yeah was excited to participate as a sponsor, offering a suite of technology to accelerate learning transfer through scenario-based, data-driven learning programs. Sharing our handy Say Yeah notebook with every conference attendee, we know we packed ours with exceptional insights from a series of informative and inspiring conference sessions. We’re eager to share some of these insights with you.

I4PL 2024 conference takeaways

Let’s check out the key takeaways along the following themes:

• Tracking behaviour change
• Trends driving learning innovation
• Authentic learning with measurable results
• The future of L&D

Tracking behaviour change

Chris Taylor’s standout session emphasized how we can use technology to bridge learning and business goals by going well beyond evaluating knowledge retention and participant satisfaction. Chris shared a series of models that culminate in tracking corollaries to behaviour change early in order to ensure pathways to business impact.

This jam-packed session was full of insights that aligned with our own approach to personalizing learning for greater impact and maximizing digital learning ROI.

Here are a few key insights:

For every 1 part of content that is introduced, 3 parts contextualization are needed. For example:

• 10 minutes of content = 30 minutes of discussion and reflection

The goal of behaviour change needs to be embedded in all aspects of training programs. This starts with asking participants: What is one thing that you can put into practice that will make the biggest difference in your work?

Learning happens through interactions with colleagues, regular check-ins, and accountability partners.

Trends driving learning innovation

The pandemic reshaped training delivery—and it’s sticking. With 70% of organizations conducting less than 25% of their training in-person, digital transformation is here to stay.

Organizations know they have skills gaps in areas of digital transformation: 74% say they do—we’re inclined to believe the remaining 26% are in denial.

Interestingly, the priority remains on training soft skills over growing digital excellence.

AI dominated the conference floor, with vendors showcasing tools to personalize and enhance learning experiences.

Personalization for every learner continues to top the list of priorities, helping participants engage more deeply with tailored content.

Authentic learning with measurable results

A session from TD Wealth by Randy Sabourin & Courtney Appleby highlighted the importance of upfront research, strategic planning, and measurable outcomes.

Key highlights:

Use clear rubrics and coaching to normalize feedback across teams with multiple facilitators.

Create opportunities for immediate practice and feedback, with 1:1 practice sessions with a colleague, facilitator, or subject matter expert, not group role-playing.

Design “bring your own challenge” scenarios for practical, real-world learning.

The future of L&D

A keynote by Dan Pontefract reminded us that L&D is more than a function—it’s a fulcrum for workplace transformation. By integrating tools like AI and fostering empathetic, human-first training, L&D professionals can act as human performance change agents. This call to action sets an inspiring path for 2025!

A successful and inspiring I4PL 2024 conference!

The conference was a strong reminder that L&D isn’t just about delivering content—it’s about designing experiences that inspire action, change, and growth.

We’re inspired to integrate these ideas into our own work and help others leverage human-centred learning technology to make a measurable business impact with their training programs.

Ready to transform your training programs with personalized, adaptive technology?

Let’s talk

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Here’s what we learned.

The Training Industry Strategy Summit, held online September 25-26, 2024, brought together thought leaders, innovators, and training professionals to share insights and explore the future of the industry.

With so many shifts happening in the world of Learning and Development (L&D), this event provided an information and engaging exploration into where the future of training is headed and what businesses need to realize performane gains from L&D.

There were far too many great presentations to recap—and to attend! There was a one-hour interval where we were debating between three different sessions, but here’s a few representative takeaways from across the following themes:

• Training in the flow of work
• Changing priorities in Learning and Development
• Measuring training impact
• Where AI fits into training

Training in the flow of work

One of the key takeaways was the growing need for training in the flow of work—making learning available when it’s needed. With employees juggling multiple responsibilities and tight deadlines, self-directed learning is becoming more important. Whether it’s on-demand microlearning or an AI-powered coach, training that fits seamlessly into day-to-day tasks allows employees to upskill in real-time, boosting both efficiency and retention.

Changing priorities in Learning and Development

The summit also shed light on the evolving priorities within L&D.

As technology continues to advance and workplace models shift, companies are focusing on building capability through upskilling and digital transformation. This, combined with the increasing use of AI, means there’s potential for a more streamlined, tech-driven approach to training.

However, we’re also seeing a strategic reduction in L&D staff, pushing organizations to rethink how they deliver training. With fewer people available to facilitate, methods that incorporate digital tools and automation are becoming essential to maintaining effectiveness.

Measuring training impact

To ensure that L&D efforts are truly impactful, companies must use both quantitative and qualitative data to validate their training initiatives.

Training programs must align with business objectives so organizations can see real results—not just in learning outcomes but in overall business performance.

Where AI fits into training

AI was a hot topic throughout the summit, particularly in terms of personalizing training pathways.

AI-driven solutions can adapt content to different roles, scenarios, and specific audiences, allowing businesses to extend core training with contextual content tailored to particular roles or situations.

This level of personalization makes learning more relevant and engaging, driving better outcomes for both employees and organizations.

Thanks to all the great people we met at Training Industry Strategy Summit 2024!

In addition to the insightful sessions, the Training Industry Strategy Summit 2024 was a fantastic opportunity to network with other L&D professionals.

Thanks to the organizers for hosting such an informative and valuable event.

We look forward to next year’s summit!

Ready to transform your training programs?

Connect with us to see how we can transform your training programs with personalized, adapative learning technology and turn training investments into workplace results.

Let’s talk

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