It’s easy – just join us on July 11th or the 17th at either the Toronto Reference Library or the North York Central Branch to share your thoughts on the TPL website.

In partnership with TPL, we’re holding usability testing sessions to expand access to the library’s online offerings.

Interested in participating? We’ll need an hour of your time, and your honest feedback as you explore the TPL website. The session will be facilitated by a moderator and researcher from Say Yeah and potentially a TPL staff member.

We’ll be taking notes from participants on how to improve online access to library services.

You’ll share and discuss your experiences with the TPL website.

Please note: Video and audio recording will be used. If you are uncomfortable with being recorded, this isn’t the session for you. A few other basic qualifications are listed below, too.

Please take a moment to answer a few short questions to confirm your availability and interest:

Not a TPL user? We’d still love to speak with you about your experiences as a Torontonian.

Start Survey

Qualifications:

• Users must be comfortable using a standard web browser (e.g. Chrome or Safari)
• Users should have a Toronto Public Library card.
• Users must be at least 18 years old.

We look forward to speaking with everyone interested in improving our city’s library services. Please share the survey to grow our groups!

Go to the survey

The post Help us Improve Toronto’s Online Library Services appeared first on Say Yeah!.

Say Yeah has a great opportunity ready and waiting for you! All we need is your time, openness, and honest opinion about public services that assist library users across Toronto. But first, we need to know if you’re interested and available to help us for an April or May usability testing session.

We’re looking for Torontonians to help us improve library services by participating in a usability testing session at the Toronto Reference Library.

We will be conducting 45-60 minute usability testing sessions at the Toronto Reference Library. You will share a room with a test moderator and researcher from Say Yeah along with Toronto Public Library staff.

We’ll be taking notes on how we can improve services throughout our discussion, with a focus on making it easier for you and other Torontonians to benefit from how you interact with the Toronto Public Library and tpl.ca.

Video and audio recording will be used to for further analysis following the usability testing session.

Confirm your interest by filling out the usability test session survey

If  you are interested in participating in a usability testing session with Say Yeah at the Toronto Reference Library over the coming weeks, please fill out our online survey.

Start survey

User testing requirements

For the purposes of this test:

• Users will need to be comfortable using a standard desktop web browser such as Chrome or Safari with a trackpad.
• Users should have a Toronto Public Library card.
• Users must be 18 years old and over.

We’re grateful for everyone who’s interested in making a difference in Toronto. Please feel free to share the survey with your friends and family.

Go to the survey

The post Join us for a Toronto Public Library usability testing session and help improve library services for Torontonians appeared first on Say Yeah!.