What better way to give back to your city than to participate in a usability testing session that improves public services within your city?

Say Yeah has a great opportunity ready and waiting for you! All we need is your time, openness, and honest opinion about public services that assist library users across Toronto. But first, we need to know if you’re interested and available to help us for an April or May usability testing session.


We’re looking for Torontonians to help us improve library services by participating in a usability testing session at the Toronto Reference Library.


We will be conducting 45-60 minute usability testing sessions at the Toronto Reference Library. You will share a room with a test moderator and researcher from Say Yeah along with Toronto Public Library staff.

We’ll be taking notes on how we can improve services throughout our discussion, with a focus on making it easier for you and other Torontonians to benefit from how you interact with the Toronto Public Library and tpl.ca.

Video and audio recording will be used to for further analysis following the usability testing session.

Confirm your interest by filling out the usability test session survey

If  you are interested in participating in a usability testing session with Say Yeah at the Toronto Reference Library over the coming weeks, please fill out our online survey.

Start survey

User testing requirements

For the purposes of this test:

  • Users will need to be comfortable using a standard desktop web browser such as Chrome or Safari with a trackpad.
  • Users should have a Toronto Public Library card.
  • Users must be 18 years old and over.

We’re grateful for everyone who’s interested in making a difference in Toronto. Please feel free to share the survey with your friends and family.

Go to the survey