Now more than ever, technology has the power to change the world.
In the connected age we have the opportunity to define customized experiences across different screens and devices, deliver localized and personalized content to users wherever they may be, design products and services accessible to virtually anyone, and continually improve user interface based on real-world data and customer feedback.
With mobile and multi-screen use exploding the world over and our keen understanding of user goals and actions, we now have the ability to leverage digital to meet and exceed business goals, while empowering people like never before.
We couldn’t be more excited about helping you leverage the power of digital in this new era of connectedness.
We take on projects where we can define opportunities to bring measurable value to the organizations and their consumers, with a particular focus on leveraging digital to increase customer engagement and retention, while uncovering new opportunities to deliver exceptional service, company-wide.
Each business has the ability to leverage digital transformation consulting in different ways. Beyond our digital ecosystem solutions, we frequently collaborate with thought leaders in Toronto and beyond to extend our problem solving to additional areas of expertise, such as research, marketing, and programming.
Our approach is based on a collaborative, transparent process which includes weekly project meetings, in-person at your offices, from our experience design studio in Toronto, or connecting with widely dispersed project teams remotely.
From research to strategy, design to delivery, we’re here to help when you’re ready to add digital strategy, experience design, and validated learning processes to your team.
We’ve architected our downtown Toronto office as a flexible open-concept environment.
The exposed brick and wooden beams of the former peanut manufacturing building has four breakout areas for user workshops, brainstorming, or stakeholder interviews, as well as a private meeting room.
Whether we’re hosting clients, frequent collaborators, or conducting end-user tests on site or remotely, we have the space and tools to excel as a productive and rewarding innovation, service design, and digital transformation leadership environment.
We are inclusive and accessible in our communications as well as our work efforts. Our approach to delivering service is based on an understanding of diverse perspectives, capabilities, and requirements. We work to ensure we serve stakeholder needs, including accommodating physical, environmental, digital literacy, and communication needs, including providing multi-lingual services and communications, as required.
We have extensive digital accessibility experience through our work with the World Wide Web Foundation, and follow best practices with our consulting work across digital ecosystems and physical spaces.