Video transcript
Mark Dowds:
You know, one of the things that I’ve loved doing when working with you has been basically getting into you and the rest of the team’s mind, as someone brings out a very complex solution and you’re able to lead them through your process that boils down, okay you’ve got your 57 steps here. Here’s how it could be done in four.
I think that to sync up your mind with the rest of the team is being able to understand that and lead folks through an engaging sort of systemic change, as you said, bringing the process and the people through that transformation, and ultimately deliver a much more seamless, better product, so that it’s all cohesive, and not just a product to throw in any old culture.