Want to help improve Toronto Public Library’s (TPL) online offerings?

It’s easy – just join us on July 11th or the 17th at either the Toronto Reference Library or the North York Central Branch to share your thoughts on the TPL website.

In partnership with TPL, we’re holding usability testing sessions to expand access to the library’s online offerings.

Interested in participating? We’ll need an hour of your time, and your honest feedback as you explore the TPL website. The session will be facilitated by a moderator and researcher from Say Yeah and potentially a TPL staff member.

We’ll be taking notes from participants on how to improve online access to library services.

You’ll share and discuss your experiences with the TPL website.

Please note: Video and audio recording will be used. If you are uncomfortable with being recorded, this isn’t the session for you. A few other basic qualifications are listed below, too.

Please take a moment to answer a few short questions to confirm your availability and interest:

Not a TPL user? We’d still love to speak with you about your experiences as a Torontonian.

Start Survey


  • Users must be comfortable using a standard web browser (e.g. Chrome or Safari)
  • Users should have a Toronto Public Library card.
  • Users must be at least 18 years old.

We look forward to speaking with everyone interested in improving our city’s library services. Please share the survey to grow our groups!

Go to the survey