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If you really want to communicate something, the least effective way is directly.

If you really want to communicate something, even if it’s just an emotion or an attitude, let alone an idea,…

You’ve got to get to the heart of your users’ needs

Hard nos are money in the bank for startups, if you leverage them. You have to chase down every hard…

There are only two proven methods for building breakthrough consumer products.

From Ben Thompson: Build something to meet your own needs and find a market with the same needs. Find…

Karen McGrane speaks about how people access your content

You don’t get to decide which device people use to access your content—they do.

Competition in startups is real

Competition in startups is an interesting thing. It’s something we can’t help but stress about. But it’s illogical. Because in…

Give your customers the tools they need to not need you.

You need to give your customers the tools they need to not need you. Sure, you need someone in charge…

Getting product right means finding product market fit. It does not mean launching the product.

Getting product right means finding product market fit. It does not mean launching the product. It means getting to the…

Steve Jobs talks the relationship between a great idea and a great product

Many companies get the disease of thinking that a really great idea is 90 percent of the work. And the…

There is no such thing as a failed experiment—only unexpected outcomes

There is no such thing as a failed experiment—only unexpected outcomes. Buckminster Fuller…

A look at how making a smarter registration form can improve user experience

Here’s some simple product design inspiration and Tumblr advice from Dan Leveille: On Tumblr, if you mistake the registration…
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