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William Peitri: stop creating features and solve problems

Don’t create features, solve problems. William Pietri, responding to a question on Quora asking whether it’s best to tell the…

Customers want to be guided to the simplest, easiest resolution possible.

Customers want to be guided to the simplest, easiest resolution possible. That’s Matt Dixon talking about customer service,…

A great product is the result of features that work together

A great product isn’t just a collection of features. It’s how they work together. It’s how they make you feel.

Creativity is making the complicated simple.

Anyone can make the simple complicated. Creativity is making the complicated simple.  ~ Charles Mingus  …

Empathy and detail: two tenets you must follow to deliver a successful product

Empathy and attention to detail. The two tenets you must follow to deliver a successful product.

The most interesting thing about the future of technology

What’s most interesting to me about the future of technology? Reimagining every human behavior and every human experience through the…

The web is just the long tail of apps that you haven’t installed yet.

“The web is just the long tail of apps that you haven’t installed yet…” Keith Rabois riffing on Semil Shah’s…

Evernote’s Phil Libin talks about entrepreneurship and good fortune

You shouldn’t even make friends with people you couldn’t see starting a company with. Why bother? You only have so…

The strategy to failing: get feedback and fix things

Some of our initial assumptions were wrong. Get feedback, fix things — that’s the only strategy.
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