Digital ecosystem assessment

Assess the effectiveness of your digital ecosystem with this 3-minute survey.

By reviewing and filling out this digital ecosystem assessment, you’ll gain insight into your organizational efforts and uncover new opportunities to drive engagement and retention.

• identify new digital channels where you may connect with your consumers
• discover best practices you can bring to your digital ecosystem and product efforts
• consider key performance indicators and their impact on your efforts
• consider how all departments in your organization have an impact on customer experience
• identify cost savings that can be realized by improved collaboration and validation efforts
• establish clear goals for 2020, and beyond