Service design is in our blood. Over the years, we’ve helped many companies improve operationally through research and practice exercises. And we’re always looking for opportunities to collaborate with our peers and continue to evolve our practice. That’s why we couldn’t be happier that the Service Design Global Conference (SDGC) returns to Toronto, October 10 and 11, 2019.

Over two days, the jam-packed agenda includes expert talks and networking for over eight hundred pros and enthusiasts of service design. Naturally, Say Yeah will be in the thick of it.

Organized by the world’s leading service design professional organization, the Service Design Network (SDN) has assembled from its ranks speakers and facilitators to advance their mission to create an ‘open-minded network focused on knowledge-sharing and exchange.’ From Lasse Underberg of Designit, Cat Drew from the Design Council, Fjord’s Shelley Evenson and Amy Sullivan, and many more, we’re excited to once again join the conference and conversations with our industry’s best and brightest.

Connect with us at the event by reaching out to Say Yeah CEO Lee Dale on Twitter or at

Ever wanted to visit a Toronto service design studio? If you’re a Service Design Network member, check out the October 9th special workshops and studio tours, which include Bridgeable and Pivot Design Group.

Another great reason to join the SDN is to access their members-only expert sessions about AI, chatbots, and other timely, relevant topics.

While attending the conference, we’ll be interviewing SDGC speakers from all aspects of our industry. These interviews will be shared on our blog, LinkedIn group, and our YouTube channel. Get connected today so you can be the first to get access to our recap and expert videos.

If you can’t attend SDGC this year, we hope you enjoy our conference recap and speaker videos. If you can attend—we look forward to meeting you there!

If you’re new to SDN, register for an SDN membership here.

We hope to see you at SDGC 2019!

The Say Yeah Team