Say Yeah was excited to participate as a sponsor, offering a suite of technology to accelerate learning transfer through scenario-based, data-driven learning programs. Sharing our handy Say Yeah notebook with every conference attendee, we know we packed ours with exceptional insights from a series of informative and inspiring conference sessions. We’re eager to share some of these insights with you.

I4PL 2024 conference takeaways

Let’s check out the key takeaways along the following themes:

• Tracking behaviour change
• Trends driving learning innovation
• Authentic learning with measurable results
• The future of L&D

Tracking behaviour change

Chris Taylor’s standout session emphasized how we can use technology to bridge learning and business goals by going well beyond evaluating knowledge retention and participant satisfaction. Chris shared a series of models that culminate in tracking corollaries to behaviour change early in order to ensure pathways to business impact.

This jam-packed session was full of insights that aligned with our own approach to personalizing learning for greater impact and maximizing digital learning ROI.

Here are a few key insights:

For every 1 part of content that is introduced, 3 parts contextualization are needed. For example:

• 10 minutes of content = 30 minutes of discussion and reflection

The goal of behaviour change needs to be embedded in all aspects of training programs. This starts with asking participants: What is one thing that you can put into practice that will make the biggest difference in your work?

Learning happens through interactions with colleagues, regular check-ins, and accountability partners.

Trends driving learning innovation

The pandemic reshaped training delivery—and it’s sticking. With 70% of organizations conducting less than 25% of their training in-person, digital transformation is here to stay.

Organizations know they have skills gaps in areas of digital transformation: 74% say they do—we’re inclined to believe the remaining 26% are in denial.

Interestingly, the priority remains on training soft skills over growing digital excellence.

AI dominated the conference floor, with vendors showcasing tools to personalize and enhance learning experiences.

Personalization for every learner continues to top the list of priorities, helping participants engage more deeply with tailored content.

Authentic learning with measurable results

A session from TD Wealth by Randy Sabourin & Courtney Appleby highlighted the importance of upfront research, strategic planning, and measurable outcomes.

Key highlights:

Use clear rubrics and coaching to normalize feedback across teams with multiple facilitators.

Create opportunities for immediate practice and feedback, with 1:1 practice sessions with a colleague, facilitator, or subject matter expert, not group role-playing.

Design “bring your own challenge” scenarios for practical, real-world learning.

The future of L&D

A keynote by Dan Pontefract reminded us that L&D is more than a function—it’s a fulcrum for workplace transformation. By integrating tools like AI and fostering empathetic, human-first training, L&D professionals can act as human performance change agents. This call to action sets an inspiring path for 2025!

A successful and inspiring I4PL 2024 conference!

The conference was a strong reminder that L&D isn’t just about delivering content—it’s about designing experiences that inspire action, change, and growth.

We’re inspired to integrate these ideas into our own work and help others leverage human-centred learning technology to make a measurable business impact with their training programs.

Ready to transform your training programs with personalized, adaptive technology?

Let’s talk

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We’re passionate about turning technological insights and tools into real learning impact. This year’s conference theme—Shake It Up!—is the perfect prompt to think about the untapped potential we can unlock when training programs responsibly leverage digital tools, AI, and data. When we move beyond traditional methods and embrace scenario-based, data-driven learning, we accellerate learning transfer, ultimately leading to improved workplace performance. And that’s why we’re pleased to be sponsoring this years conference.

Check out your conference tote bag for a handy Say Yeah notebook and capture all your favourite conference insights.

Topics covered in this year’s program include measuring training ROI, upskilling and reskilling, and the neuroscience of learning. We’re also excited to see two of our favourite topics on the agenda: adaptive learning technology and learner accessibility.

What you can expect at the I4PL 2024 Annual Conference

From hands-on workshops, to thought-provoking keynotes, to learning from peers, there’s a lot happening at this year’s conference. Here are a few sessions we’re particularly looking forward to:

• Keynote presentations by Dr. Helen Papagiannis and Dan Pontefract
• Behaviour Change: The Bridge to Measuring Impact with Chris Taylor
• Practitioner Created, Research Validated Design Principles for Online Learning with Dr. Elizabeth Childs
• How Might AI Affect Your Work as an Instructional Designer and L&D Professional? with Saul Carliner & Giuliana Cucinelli
• Powerful Prompt Engineering for Instructional Design with Garima Gupta
• Maximizing Impact: Creating Authentic Learning Experiences and Measurable Results at TD Wealth with Randy Sabourin & Courtney Appleby
• Shaking Up the Traditional Train-the-Trainer Model with Moe Poirier

View the full conference schedule

Ready to transform your training programs?

Let’s elevate your training programs with human-centered learning technology. Together, we’ll help you more effectively meet learners where they are and set personalized pathways for improved workplace performance.

Let’s talk

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The Articulate Rise web-based authoring tool has been a boon to course creators looking to build interactive, mobile-friendly online courses without deep technical skills.

Rise already does so many things well—from allowing for responsive design to incorporating interactive content blocks—but there are clear opportunities to improve accessibility, flexibility, and engagement. We’ve taken Rise to the next level by creating an add-on that lets users listen to the content immersively as they engage with media and interactive content, while allowing course managers to easily update content on an ongoing basis.

Trust us, it’s cool. Get a feel for Rise & Shine.

Let’s explore what Shine is and how it can provide a better user experience for your learners.

Shine makes every Rise course more engaging and accessible

No question, Rise is a great tool for course creators, but there are a number of out-of-the-box constraints for learners. The model of Rise courses is a slide-show style standard that’s augmented by an overreliance on animation that isn’t as immersive, flexible, or comfortable for every learner as it should be.

To address this, we created an immersive read-along narration that works with all standard Rise elements across a course. Easy to setup and seamless to update, courses become more immersive, flexible, and accessible for every learner.

Here’s how it works.

Automatic integration into existing content

Shine automatically syncs its narration—not only with text-based content, but with interactive Rise blocks too—as learners are guided through the course. This includes headings, quotes, images, lists, and more. The add-on requires no additional technical set-up—making enhancing existing courses quick and simple, and easy to update if you need to make any changes to course content.

Customization options

Learners have different preferences as to how they engage with course content. Shine empowers every learner to choose the path that best suits them. Each learner can control and adjust the speed of spoken content, while automatically scrolling through the text to create an immersive, hands-free learner experience.

You get to choose from multiple voices to match the tone of the course and adjust settings for more accessible text sizes, voice integration, and animations.

Enhanced interactivity

Shine makes spoken playback more engaging by automatically incorporating visual elements like tabs, accordions, and flash cards provided by standard Rise blocks.

Learners can also follow the narrated content while simultaneously interacting with multimedia elements, such as videos, quizzes, and clickable scenarios.

And audio prompts remind learners when their input is needed for assessments or other types of engagements, ensuring everyone gets to experience the full, expanded, and immersive learning experience of Rise & Shine.

Try out the latest demo at https://shine.sayyeah.courses

Compatibility

Shine is compatible across all devices and platforms. Whether learners access a course on a desktop, tablet, or mobile device, the narration will function smoothly, providing a consistent and seamless learning experience. Simply put: Shine works where Rise works, augmenting your Rise courses wherever they’re accessed.

Let’s highlight Shine’s benefits for learners

Improved accessibility

Shine makes Rise courses even more accessible by allowing learners with visual impairments, reading difficulties, or other specific learning needs more options for how they access and engage with the course content.

Increased engagement

Shine not only adds greater interactivity to courses, it also creates a multi-sensory experience that can help clarify complex ideas and reinforce key points.

A more flexible learning experience

Shine makes it easy for learners to access their online courses on any device, whether at home, work, class, or on a commute, while tailoring the learning experience to their preferences.

How does Rise & Shine work?

Unlocking these benefits couldn’t be easier.

You simply take your Rise course package, drop it into Shine, choose a voice, and let the magic happen. You then take your Shined Rise package, publish it as you usually do, and you’re done!

Need to make changes?

No trouble! Update your course content in Rise and drop the latest version back into Shine. Shine will automatically update all the audio based on the latest course content and you’ll get your latest Shined Rise package back.

Shine for Rise courses is available now!

Get in touch today to get started or for a personalized Shine demo.

Get in touch for a custom demo

See Shine in action

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Here’s what we learned.

The Training Industry Strategy Summit, held online September 25-26, 2024, brought together thought leaders, innovators, and training professionals to share insights and explore the future of the industry.

With so many shifts happening in the world of Learning and Development (L&D), this event provided an information and engaging exploration into where the future of training is headed and what businesses need to realize performane gains from L&D.

There were far too many great presentations to recap—and to attend! There was a one-hour interval where we were debating between three different sessions, but here’s a few representative takeaways from across the following themes:

• Training in the flow of work
• Changing priorities in Learning and Development
• Measuring training impact
• Where AI fits into training

Training in the flow of work

One of the key takeaways was the growing need for training in the flow of work—making learning available when it’s needed. With employees juggling multiple responsibilities and tight deadlines, self-directed learning is becoming more important. Whether it’s on-demand microlearning or an AI-powered coach, training that fits seamlessly into day-to-day tasks allows employees to upskill in real-time, boosting both efficiency and retention.

Changing priorities in Learning and Development

The summit also shed light on the evolving priorities within L&D.

As technology continues to advance and workplace models shift, companies are focusing on building capability through upskilling and digital transformation. This, combined with the increasing use of AI, means there’s potential for a more streamlined, tech-driven approach to training.

However, we’re also seeing a strategic reduction in L&D staff, pushing organizations to rethink how they deliver training. With fewer people available to facilitate, methods that incorporate digital tools and automation are becoming essential to maintaining effectiveness.

Measuring training impact

To ensure that L&D efforts are truly impactful, companies must use both quantitative and qualitative data to validate their training initiatives.

Training programs must align with business objectives so organizations can see real results—not just in learning outcomes but in overall business performance.

Where AI fits into training

AI was a hot topic throughout the summit, particularly in terms of personalizing training pathways.

AI-driven solutions can adapt content to different roles, scenarios, and specific audiences, allowing businesses to extend core training with contextual content tailored to particular roles or situations.

This level of personalization makes learning more relevant and engaging, driving better outcomes for both employees and organizations.

Thanks to all the great people we met at Training Industry Strategy Summit 2024!

In addition to the insightful sessions, the Training Industry Strategy Summit 2024 was a fantastic opportunity to network with other L&D professionals.

Thanks to the organizers for hosting such an informative and valuable event.

We look forward to next year’s summit!

Ready to transform your training programs?

Connect with us to see how we can transform your training programs with personalized, adapative learning technology and turn training investments into workplace results.

Let’s talk

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With an estimated 50% of employees requiring reskilling by 2025, businesses that offer training and upskilling opportunities own a significant competitive advantage.

In this environment, the digital transformation of employee training through eLearning is a game changer. From onboarding to reskilling, online learning saves companies time and money, and has the potential to revolutionize the way we work and learn.

Effective and scalable eLearning gives your workforce the skills and capacity to adapt, innovate, and drive business growth to meet the challenges and opportunities of evolving global trends. However, unlocking the transformational aspects of going digital requires a shift of mindset. It starts with understanding key aspects unique to the digital learning experience.

Diversity, equity, and inclusion (DEI)

Effective eLearning incorporates principles of DEI by creating a sense of belonging for all course participants and helping them connect more deeply to the learning content. This not only improves the quality and effectiveness of employee training programs but can have a significant impact across your business.

Advantages of integrating DEI into your training program

• Increased profits. Companies without a DEI strategy or with an ineffective one are 27% less likely to be profitable compared to their peers. Bringing this practice to your training programs helps set the tone across your organization.
• Employee retention. Creating workplace environments that value the unique perspectives of employees reduces turnover. Demonstrating that you value your diverse employees through your training program content helps set this standard for every employee.
• Greater and more inspired innovation. Employees are more likely to innovate when they are empowered to bring their own ideas and worldviews to their work. Delivering improved, more inclusive training helps every employee grow their capacity and capability to innovate.

When inclusion flourishes, it permeates the whole work environment. It enables everyone to succeed, and it leaves no one out. It has a positive impact on people’s desire to work for an organization and how productive they are, the quality of decision making, customer relations, innovation, revenues, and reputations. ~ Rebekah Steele, INdivisible, 2020

How to leverage DEI to enrich your corporate learning programs

Championing DEI in learning involves engaging learners on a deeper level, for example, by:

• encouraging employees to bring their rich perspectives and realities to their learning experiences
• empowering employees to broaden their perspectives and innovate solutions for diverse markets
• exploring creative ways to promote DEI in organizational processes and practices

To achieve these objectives, digital learning programs can be made more accessible and inclusive through the following tactics.

Snapshot from an organizational training module on inclusive writing guidelines that we created for a client offering health support services for a diverse group of clients. We designed this custom writing guide to support their capacity to be inclusive in serving their market base. These kinds of writing considerations can be applied to any training program content and extend to any content developed by your organization.

• Ensure the stock images, videos, and illustrations used in a course reflect the diverse identities, backgrounds, and roles in your company.
• Use simple, clear, and inclusive language that everyone can easily understand and relate to. We recommend creating a company-wide inclusive writing framework that can be customized for each department.
• Incorporate video translations to serve a multilingual market. For Canadian organizations, consider French, American Sign Language (ASL), and Langue des Signes Quebecoise (LSQ). US organizations may prioritize Spanish and ASL.
• Give learners agency by providing a balanced mix of audio, text, images, and videos.
• Evaluate content for bias and preconceived assumptions about the employees and any other course participants. Are there options for flexibility in the learning program? Do all employees have access to resources and requirements to take the course?

Put learners at the centre of your training programs and watch them flourish.

User experience (UX) and accessibility

Today’s employees have high expectations of their online experiences and interfaces, and that includes your eLearning offerings. Leveraging the convenience and flexibility of eLearning requires expertise in designing a user experience that helps ensure employees can retain and connect new knowledge to their work.

Complicated learning software features, unfamiliar navigation controls, and disorganized course interfaces and content structure on learning management systems (LMSs) can make content inaccessible and difficult to understand.

Drawbacks of poor UX design

• Low learning engagement. Learners disengage when navigating poorly designed interfaces.
• Poor knowledge retention. Employees can’t assess their knowledge and retain information if the course interface and structure are not accessible, organized, and responsive.

How to enhance UX and accessibility to maximize eLearning ROI

Screenshot from a case study demonstrating user experience-led features we developed for George Brown College. Read the case study here.

• Ensure consistency in content flow, navigation controls, and design elements. (Leading with people-centred design allowed us to build a flexible and accessible eLearning program for George Brown College that is now being used across Ontario higher education institutions.)
• Make the course more flexible by providing access via multiple screen sizes and devices. It’s helpful to adapt the course to fit the needs of employees who prefer to learn on their smartphones and mobile devices.
• Tailor the interactions and activities to give choice and agency to the learners. For instance, you may want to incorporate features such as resource aids, personalized reflection activities, and scenario-based assessments to enable course participants to put their learning into practice.
• Deliver similar content in multiple formats—from text to images, quotes, and videos—to improve accessibility and enable participants to engage with content in more than one way and support the diverse learning preferences of each of your learners.

Digital instructional design principles

Instructional design is different from UX design in eLearning, although they work hand in hand. Instructional design focuses on how people learn and how to transform subject matter content into a learning product. UX design then leverages instructional design to ensure the course material translates seamlessly on an LMS platform and is usable, scalable, effective, and accessible to all course participants.

Business impacts of incorporating instructional design principles into corporate training

Implementing instructional design principles in your training programs benefits your employees and organization, improving eLearning ROI in the following ways:

• Enhanced productivity and engagement. From onboarding to reskilling, effective learning programs empower people with the skills to become more effective at their jobs, which leads to increased efficiency and productivity.
• Improved retention. A 2023 Work Institute report analyzing employee retention complexities shows that professional development is a leading reason people resign. Learner-centred training programs help address this by opening up ways for employees to add value and impact to the business while pursuing self-improvement.
• Saved costs. It costs more to hire new employees than to train and reskill existing ones. Improving retention through people-focused professional development programs will save you time and money while adding to your bottom line.

Investing in learning helps establish a critical competitive advantage—and eLearning designed with a focus on DEI, UX, and instructional design will give your organization a chance to realize this advantage in terms of hiring, employee retention, and performance.

Start the discussion about eLearning ROI with your learning and training team by asking the following questions:

• Is there more we could be doing to make our eLearning programs inclusive, accessible, and effective for all employees?
• Are we creating opportunities for learners to apply new knowledge and skills in their work?
• How are we leveraging the latest eLearning practices to improve retention and productivity?

Interested in learning more about how to maximize the impacts of your digital learning and training programs?

We’d love to chat. Our multidisciplinary team at Say Yeah specializes in delivering holistic and customized corporate eLearning solutions that help organizations turn training into a competitive advantage.

Get in touch

The post How to Maximize Your Company’s Learning & Development ROI in 2024 appeared first on Say Yeah!.

The annual TechLearn 2023 Conference presents an excellent opportunity for learning and development professionals to unpack workplace performance strategies that capitalize on the latest learning research and technologies.

Working at the intersection of tech + education to build effective and engaging online courses, we appreciate conversations that explore how these elements combine to produce accessible training programs that impact organizational growth.

What you can expect at the TechLearn 2023 Conference

Starting September 19, the three-day conference will highlight topics like AI, design, implementation, evaluation, assessment, eLearning, adaptive learning, virtual classrooms, VR, and more. Beyond networking opportunities and engaging sessions, the conference also promises: 

• 3 exciting New Orleans tourist adventures,
• 4 pre-conference certificate programs, and 
• 56 breakout sessions. 

Catch these exciting sessions:

• Opportunities and Limitations of AI in the Workplace with Dr. Vivienne Ming
• Design With, Not For with Ann Yoachim
• The Seeds of Virtual Training: Growing Attendee Engagement Online with John Chen
• Hybrid Flexible Learning: What, Why, and How This Impacts Business with Liana Griffin
• How to Prepare Your Company for New Technologies with Debbie Richards

Check out the full conference schedule here.

Want to get more updates from us in the future?

Join our email list for more insights from the tech + education space.

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The Saudi STEM Education Conference 2023 will bring together educators, policymakers and stakeholders in the region to explore ways to set global standards of learning and improve workplace readiness and capability.

As a leader in the tech + education space, we know the power and possibilities of digital solutions and innovations to enhance job readiness, increase access to education, bolster global competitiveness, and more.

Earlier this year, we spoke at the LEAP conference in Riyadh, sharing global research and best practices in online education as part of our commitment to supporting Saudi’s Vision 2030 initiatives. At this conference, we’re thrilled to be continuing those conversations–and to showcase our full-service eLearning and training capabilities in delivering more engaging, accessible, and impactful learning programs.

What’s in store for you at the Saudi STEM Education Conference?

Hear from distinguished speakers like Christopher Tompkins, Kantis Simmons, Abeer Tadmori, Dr. Reema AlQaralleh, Dima Najim, Anis Koubaa, Mike Cobb,  Kamil Jbeily, and more. 

Catch the following exciting talks:

• Inspiring the Next Generation of STEM Leaders: Unleashing Innovation Through Authentic Learning, Student Agency, and Agile Frameworks with Christopher Tompkins and Mike Cobb
• STEM Curriculum Designing and AI Revolution with Dr. Reema AlQaralleh 
• Dynamic Partnerships for Excellence in STEM Education: Empowering Teachers to Teach Effectively with Kamil Jbeily

Don’t miss the full speaker lineup here.

Want to hear more from Say Yeah?

Subscribe to our email list for updates in the tech + education space.

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Bringing together educators and learning experts, it was an opportunity to take a deeper dive into UDL and complementary frameworks like community building and empowerment to improve learning across professional development and higher education ecosystems. 

As a sponsor for the event, we were excited to sit in on some great conversations and hear fresh perspectives on continuous improvement, inclusive pedagogy, and more, while sharing a bit of our own mission to deliver inclusive, engaging, and accessible digital-enabled learning experiences for all.

Conference highlights

A snapshot of two attendees interacting during a networking session at a previous annual CAST UDL symposium.

• Unpacking Nicole Tucker-Smith’s keynote speech on cultivating brave spaces by designing from diverse perspectives
• Discovering the concept of the science of hope and how it impacts learning from Cathleen Stocktill-Beachboard
• Participating in a continuous improvement activity with Alia Latorre
• Digesting Humberto Hernandez’s insights into inclusive pedagogies

Takeaways from the 9th annual CAST UDL Symposium 2023

Diversity and intersectionality collectively drive change and innovation.

Nicole Tucker-Smith set the scene with a powerful keynote speech on designing from diverse perspectives, noting that the power of intersectionality is required to solve problems on a large scale. Among her references was a study showing the impact of diversity on the scientific community and how it resulted in improved problem-solving, specialization, objectivity, and more.

To conclude her speech, Nicole shared some concrete ideas about how to design learning environments free from limits:

• We embrace and showcase learner variability when we give learners a wide range of options, including aspirational ones.
• Diverse strategies make learning more effective. Consider storytelling, holistic thinking, systems approach, and analogies. 
• Be proactive in setting learning outcomes, and ensure the design of your learning programs empowers participants to meet them. Designing for learner variability takes into account individual and cultural characteristics.

Learners thrive when we prioritize their strengths.

Cathleen Stocktill-Beachboard’s session was centred around the science of hope and how it impacts learning. In particular, she focused on positive framing: Learning shouldn’t be something to endure; rather, it should be a positive experience that empowers learners to enhance their capabilities and gain confidence in their learning journeys.

Cathleen highlighted that the onus for learning is not just on the learner—education and training experts can do a lot to set learners up for success. In order to make learning more effective, she suggested strategies like enabling reflection, feedback, and goal setting, as well as: 

• making the subject matter relatable to the learner’s perspective and objectives
• providing additional resources and a community of practice to give learners a path forward when they run into challenges
• empowering learners with agency and choice so they can take ownership of their learning journey

Continuous improvement is a key ingredient to successful learning programs.

Whether you’re running onboarding programs or employee training, continuous improvement in learning and development can be a valuable practice in building learning tools and pathways to help learners bridge theory to practice.

 But how do you implement continuous improvement and ensure your learning programs continue to meet the desired levels of impact across the organization? 

In a continuous improvement activity with Alia Latorre, we practiced answering three questions to assess and drive continuous improvement: 

1. What problem are we trying to solve?
2. What change might we introduce and why?
3. How will we know that a change is actually an improvement?

There’s more to inclusive training than accommodations.

In his talk about facilitating inclusive teaching, Humberto Hernandez pointed out the barriers disenfranchised learners experience in programs across the United States. 

For instance, the term “inclusivity” is often associated with accommodations and “making room” for others, but it’s more than that. Inclusivity, especially in learning environments, involves welcoming users through language, design, and engagement. We can achieve this outcome through a deliberate and proactive process that not only designs for but also designs with diverse users.

Another barrier is that learning programs are mostly facilitated by subject matter experts who have limited experience in instructional design and learning science, and therefore can face challenges in applying inclusive practices in a learning environment.

The solution to these barriers mirrors our approach to course design, which includes:

• challenging traditional methods of learning by reviewing educational foundations and processes
• bringing subject matter experts and learning experts together to combine their expertise in building effective learning programs
• making digital learning environments more human by including options to engage with other learners and providing opportunities for learners to apply and contextualize courses in relation to their work and lives

The CAST UDL Symposium 2023 was an excellent opportunity to explore UDL best practices and other evidence-based frameworks that empower learners to move from theory to practice.

We look forward to next year’s symposium and the chance to connect with more of you as we continue to work to advance the goals of UDL.

Interested in learning more about how UDL can help you reach your organization’s training goals?

Over the years, we have set new standards of learning through projects that prioritize the UDL principles of Engagement, Representation, and Action and Expression.

Learn how we helped George Brown College build UDL capacity at scale across Ontario institutions.

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A snapshot of a diverse group of six attendees interacting during a networking session at a previous annual CAST UDL symposium.

The annual CAST UDL Symposium provides an excellent opportunity to explore Universal Design for Learning best practices and other evidence-based frameworks that empower learners to move from theory to practice. As eLearning innovators dedicated to prioritizing learner variability, we’re excited to share our perspective on practices that complement and advance the goals of UDL.

We can’t wait to hear from speakers like Nicole Tucker-Smith, Loui Lord Nelson, Tolu Noah, Alia Latorre, James McKenna, Jennifer Pusateri, and more.  

Explore the event agenda

Want to know more about how we approach UDL in course design?

Over the years, we have set new standards of learning through projects that prioritize the UDL principles of  Engagement, Representation, and Action and Expression.

Learn how we helped George Brown College build UDL capacity at scale across Ontario institutions. 

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