Web accessibility

What is web accessibility? Web accessibility (also known as digital accessibility) is focused on ensuring there are no barriers to serving someone. It’s easy to think of accessibility as technical requirements for serving people with disabilities (including people who are blind, deaf, or in a wheelchair). Many people consider such technical solutions as including a wheelchair ramp at an entrance with a step or making sure a screen reader can walk someone through a website. But accessibility is much more than technical requirements. And true accessibility not only goes beyond serving people who are often commonly referred to as 'disabled' but really helps improve access for everyone. Ultimately, accessibility is about supporting people with a wide variety of abilities and ways of interacting with and understanding your services, products, and content. Accessibility requires organizations to be considerate of their audience’s physical, mental, or cognitive state—from how they think, understand, interact or move, see or hear—and design their products and services so that these diverse needs and behaviours are accommodated. Online, website accessibility, along with apps and other connected technologies, require an expert mix of design, code, and content best practices. Continue reading for definitions of commonly used accessibility terms.

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