July 11 2021

How designing for market diversity helps your bottom line
June 16 2021

How the growing diversity of customer segments and communities is impacting product and service design
February 12 2021

How the 150 year movement towards individualism is reshaping product and service design
August 10 2020

Intersectionality: a critical piece of your service and product strategy, published by UX Magazine
July 28 2020

Understanding users by going beyond personas, demographics, and affinity groups, published in UX Magazine
June 18 2020

UX Research Conference 2020: June 25th & 26th
May 25 2020

Intersectionality: a critical piece of your service and product strategy
March 23 2020

Understanding users by going beyond personas, demographics, and affinity groups
March 4 2020

Industry Experts: Dr. Josina Vink
March 2 2020

Industry Experts: Linn Vizard
March 2 2020

The next phase of organizational transformation: inclusive maturity
February 25 2020

The “average person” fallacy: the 150 year old myth that’s screwing up your service model and product strategy
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