The umbrella of terms included under DEI involves programs, processes, and theories for strategies and methods of making organizations, spaces, and groups more inclusive and welcoming to all.
At an organizational level, this means building structures for hiring and retaining diverse teams, and creating more inclusive ways of working, where more diverse voices are heard and embraced. This can take a variety of forms, from creating internal task-force groups, to process changes for working and meeting with colleagues, to the language used in corporate communications, and much, much more.
From there, these structures can lead to the creation of more inclusive products and services if paired with an inclusive design process, to welcome a wider spectrum of both employees and customers to engage with and feel welcomed by your organization.