We employ human-centred, inclusive design processes across all of our services.

This approach to digital transformation has been proven to grow client team capabilities, improve customer experience and access to market, and build market leading organizations.

Our essential services

Organizational maturity assessments

Our needs identification & readiness assessments considers the full complexity of achieving organizational and digital excellence towards improved operations, customer experience, and technology decision-making. Use this service to plot the roadmap to achieving digital excellence across your organization.

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Market definition

Market opportunity analysis focuses your product and service efforts. Define your ideal market and how to capture it with a process that uncovers the best opportunities to expand your organization’s market share.

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Accessible website design

An accessible website opens up new market opportunities by ensuring your products and services are functionally accessible for disabled users or people with other accommodation needs. But this approach also helps improve access for all by ensuring your content is as understandable and available as possible, regardless of where, when, and on what screen people are interacting with your content.

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User experience design

The best user experiences lead users towards organizational objectives in intuitive and rewarding ways. By aligning organizational goals with user needs, we highlight the data, functionality, and calls to action that help users interact with your products and services in meaningful ways.

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Mobile app design

Our mobile app design services support you in more effectively capturing mobile markets, making the most of your app in order to meet user goals and drive organizational objectives, and guiding you in bringing the most effective product to market.

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User testing

Great products and services aren’t static: they evolve over time and adapt to the people using them. The best way to create amazing products and services that deliver increasing organizational value is to research market perception and validate the quality of the user experience. This knowledge enables human-centered design processes that meet user needs and enable exceptional outcomes.

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Looking to make improvements to your current website?

Get started today with the Inclusive Website Audit

Our expert team will audit your website for usability, accessibility, and inclusion considerations needed to capture your full potential market.

Explore the Inclusive Website Audit packages